The Exploited Labor Behind Artificial Intelligence

The public’s understanding of artificial intelligence (AI) is largely shaped by pop culture — by blockbuster movies like “The Terminator” and their doomsday scenarios of machines going rogue and destroying humanity. This kind of AI narrative is also what grabs the attention of news outlets: a Google engineer claiming that its chatbot was sentient was among the most discussed AI-related news in recent months, even reaching Stephen Colbert’s millions of viewers. But the idea of superintelligent machines with their own agency and decision-making power is not only far from reality — it distracts us from the real risks to human lives surrounding the development and deployment of AI systems. While the public is distracted by the specter of nonexistent sentient machines, an army of precarized workers stands behind the supposed accomplishments of artificial intelligence systems today.

Many of these systems are developed by multinational corporations located in Silicon Valley, which have been consolidating power at a scale that, journalist Gideon Lewis-Kraus notes, is likely unprecedented in human history. They are striving to create autonomous systems that can one day...